Welcome to WSET's student FAQs. Here we've compiled the most frequently asked questions submitted by our current and prospective students and segmented by subject and theme below.
Choose a topic below to find the information and support you need.
A: WSET is the global leader in drinks education.
Since 1969, we’ve helped people around the world develop their knowledge and confidence in wine, spirits, sake and beer.
Our qualifications are offered through a global network of Approved Programme Providers in more than 70 countries and in 14 languages. Whether you’re starting with curiosity or building a career in drinks, WSET gives you the knowledge to seek more.
A: WSET qualifications are recognised around the world and trusted across the drinks industry.
They are designed for people working in drinks, as well as those learning for personal interest. Each qualification gives you a structured way to build your knowledge, develop your tasting skills and understand the products you’re studying in more depth.
WSET qualifications are also regulated by Ofqual, the English regulator for qualifications.
A: WSET offers qualifications in wine, spirits, sake and beer.
Each subject has its own learning pathway, with courses designed to help you build knowledge step by step. You can start with the basics or continue into more advanced study, depending on your experience and goals.
A: WSET qualifications are designed to build progressively.
Level 1 qualifications introduce you to a subject and are suitable for beginners. Higher levels explore products, production methods, regions, styles and tasting skills in greater depth.
As you move through the levels, you’ll develop more detailed knowledge and a more confident, structured approach to tasting and assessment.
A: Not always.
If you're new to the subject, Level 1 is usually the best place to start. If you already have relevant knowledge or experience, you may be able to begin at a higher level.
Some qualifications have recommended entry levels or learning requirements. These are outlined in the qualification specification available on each course page.
For Level 2 qualifications, you can usually enrol without completing Level 1 first.
For Level 3 qualifications, we generally recommend completing the relevant Level 2 qualification beforehand. In some cases, direct entry may be possible if you can demonstrate equivalent knowledge.
If you're unsure, your chosen course provider can help you decide which level is right for you.
A: The right qualification depends on what you want to study, your current knowledge and what you want to achieve.
If you’re exploring a subject for the first time, a Level 1 qualification may be the best fit. If you already have some knowledge, Level 2 may be more suitable. If you’re looking to deepen your expertise or progress professionally, Level 3 or above may be the right next step.
You can compare qualifications in the Explore Courses section of our website. Your chosen course provider can also help you decide which level is right for you.
A: You can find more information in the Explore Courses section of our website.
Each course page explains what you’ll learn, how the qualification is assessed, which languages are available and what you may be able to study next.
A: Use our Find a Course Provider page to search for WSET Approved Programme Providers around the world.
You can filter by location, subject, qualification level and study format, making it easy to find a course that suits your needs.
We recommend contacting your chosen provider directly to confirm course dates, availability and booking details.
A: Many WSET qualifications are available in languages other than English.
Language search options will be added to our Find a Course Provider page in a future update. In the meantime, please contact your chosen provider directly to ask which languages they offer.
A: The right course depends on what you want to study, your current knowledge and your goals.
WSET qualifications are designed to build progressively, with each level helping prepare you for the next. Explore our course pages to compare qualifications and find the one that's right for you.
If you're unsure where to start, your chosen course provider can help you choose the most suitable level.
A: Course fees are set independently by individual Approved Programme Providers and vary depending on the qualification, study format and location.
Please contact your chosen provider directly for current pricing, availability and booking information.
A: Study options vary by qualification and course provider.
Many Approved Programme Providers offer both online and in-person learning, allowing you to choose the format that works best for you.
Check with your chosen provider to see which study options are available.
A: Course dates are set by individual Approved Programme Providers and vary throughout the year.
Use our Find a course provider page to explore available providers, then contact them directly for upcoming course dates and availability.
A: The WSET Online Classroom is accessed through the WSET Global Campus. Once your course provider has enrolled you, you will receive an email invitation.
Log in to the WSET Global Campus and select the “Online Classroom for Students” tile on your dashboard.
If you have not received your invitation, check your junk or spam folder first. If you still cannot find it, contact your course provider.
To use the WSET Online Classroom, you'll need a reliable internet connection, a supported web browser and access to the email address used when you enrolled. Some corporate networks and firewalls may restrict access to course materials. If you experience difficulties, please contact your course provider.
A: Your course will appear once your course provider has completed your registration and WSET has processed it.
If your course has started and you still cannot see it, contact your course provider. You may also need to accept your course invitation before it appears.
A. Please contact your course provider in the first instance.
They can verify your enrolment details and help resolve common access issues, including problems with invitations, login details and course enrolment.
If further investigation is needed, your course provider can liaise directly with WSET on your behalf.
A: Your Online Educator will support you during the scheduled course dates. These dates will be confirmed when you book through your course provider.
A: You will have access to the WSET Online Classroom for one year after your course end date.
During this time, you can still use the course content, quizzes and knowledge checks. Your Online Educator will no longer be available after the scheduled course has ended.
A: No. Quizzes and activities are there to help you learn, practise and check your understanding. They do not count towards your final exam result.
A: No. The WSET Online Classroom is for learning only.
Your course provider will manage your exam booking and send you the details separately, including the date, location or format.
A: No. Exam dates, venues and formats do not appear in the WSET Online Classroom. Your course provider will send this information to you separately.
A: If your course includes an eBook, your course provider will tell you how to access it.
Your eBook is separate from the WSET Online Classroom. The WSET Online Classroom includes learning activities and guidance. The eBook contains the course text.
A: Contact your course provider as soon as possible.
Your email address is used for WSET Online Classroom access, exam communications and digital certificates. Any changes must be arranged through your course provider.
A: Yes. We share the information your course provider needs to support your studies, including enrolment details, course participation and exam results.
A: Your course provider will send you instructions when your results are ready. You can also follow our step-by-step guide to claiming your digital certificate.
Digital certificates are issued once your results have been released by your course provider. If you are expecting a certificate but have not received it, please contact your course provider in the first instance.
A: This usually means the details you entered do not match the information your course provider gave to WSET.
Please check that you are using:
If you already have a WSET account, you do not need to create a new one.
Your QR code or link can only be used once. If you have already viewed your certificate, you’ll need to sign in to your Accredible account to access it again.
[Link: How to claim your digital certificate]
A: Make sure you are using the EU version of Accredible. WSET digital certificates are held on the EU server and will not appear in a US Accredible account.
[Link: Accredible EU sign-in]
A. If there is an error on your digital certificate, please contact your course provider. They will work with WSET to verify your student record and arrange any required corrections.
A: If your name has changed since receiving your qualification, you can request a replacement digital certificate through our webshop. We may ask for documentation to verify the name change before issuing the replacement certificate.
A: Your digital certificate can be verified online by employers, educators and other organisations using the certificate link, digital badge or QR code on a printed copy.
A: Yes. You can share your certificate online, add your digital badge to an email signature, or download a PDF to print.
A: You can add another email address to your Accredible account. If the email address on your student record is wrong, please contact your course provider so it can be corrected.
[Link: Using your digital certificate]
Yes. If you have lost your certificate, or previously received a paper certificate and would now like a digital version, you can order a replacement through our webshop.
[Link: Replacement certificates]
A: No. Physical certificates were retired in 2025 and replaced with digital certificates.
Digital certificates are quicker to receive, easy to share and securely verifiable online.
A. If you have already received a physical certificate, you will not automatically receive a digital certificate; however, you can order one through our webshop.
A. Physical badges may be available through some course providers; however, this is at the provider’s discretion and may vary by region and demand. WSET does not supply or sell physical badges directly to students. If you are interested in obtaining a physical badge, please contact your course provider to find out whether they offer this option.
A. WSET certificates are issued in English only. If it appears to be translated, please check that your browser doesn’t have an add-in that automatically translates your webpages. If it does, please deactivate this temporarily while you download your certificate.
A: Your course provider is the best place to go for questions about course bookings, study materials, exam dates, venues, results and certificates.
You can find their contact details on our Find a Course Provider page.
A: Exam results are issued through your course provider.
If you have not received your results within the expected timeframe, please contact your course provider directly.
A: WSET assessments are marked according to clear assessment criteria and quality assurance processes.
Depending on the qualification, assessments may include multiple-choice questions, short written answers, tasting assessments or a combination of these. Exams are marked by trained assessors and moderated to help ensure consistency and fairness.
Full assessment details can be found in the specification for your qualification.
A: If you do not pass your assessment, you may be able to resit all or part of the qualification, depending on the course and assessment format.
Please contact your course provider for information about resit options, fees and availability.
A: Results timelines vary between qualifications and assessment types.
Your course provider will be able to advise when you can expect to receive your results.
A: If you believe there is an error in your name, qualification or result record, please contact your course provider in the first instance.
They will work with WSET to investigate and correct any issues if required.
A: Course bookings are managed by individual Approved Programme Providers.
If you would like to transfer or cancel a booking, please contact your course provider directly to discuss your options.
A: Yes. WSET qualifications are recognised and respected around the world by employers, educators and drinks professionals.
They are designed to provide internationally relevant knowledge and skills across wine, spirits, sake and beer.
A: WSET is committed to making our qualifications as accessible as possible.
If you require reasonable adjustments or additional support, please speak to your course provider before booking or as early as possible during your studies. Your provider will be able to explain the support available and guide you through the process.
A: WSET School is the flagship provider of WSET's drinks qualifications. Based in London, it offers classroom-based and online courses, as well as bespoke training worldwide.
WSET School is an Approved Programme Provider (APP) and delivers WSET qualifications in the same way as other providers in our global network. WSET School operates separately from WSET's Awarding Organisation, which oversees the development, quality assurance and awarding of WSET qualifications worldwide.
A: As the flagship course provider, we share a commitment to excellence in education as WSET. Many of our educators are leaders in their fields, and our buying team work hard to ensure that every sample is ideal for the tasting in question. We also offer the widest range of study options designed to fit around your schedule.
A: Our London headquarters based in Bermondsey Street is still referred to as WSET School London, but our new organisation name, WSET School, is used as an umbrella term for all our offerings, both on and off site.
A: We offer all WSET qualifications: Levels 1-3 in Beer, Sake and Spirits and Levels 1-4 in Wines. All of these qualifications, with the exception of the Level 3 Award in Sake, are available online.
A: 39-45 Bermondsey Street, London, SE1 3XF. We're a convenient five minute walk away from London Bridge station.
A: Yes. You can either register for an online course or attend one of our courses in London if you have the appropriate permission to travel and study in the UK.
WSET School London does not sponsor student visas or provide visa documentation beyond standard course-booking confirmations.
For information about visa requirements, please refer to the UK Government guidance before booking.
You can contact Student Services via the Contact Us page.
If you can’t find the answer you were looking for, please contact us with a query or question and we’ll do our best to answer as soon as we can.
